Job details

Job title: Visitor Experience Assistant
 
Job reference: REQ000751
 
Date posted: 09/12/2024
 
Application closing date: 12/01/2025
 
Location: Rugby Art Gallery, Museum and Library, Little Elborow Street, Rugby CV21 3BZ
 
Salary: £24,027 - £25,183 (£8,441 - £8,848 pro rata)
 
Contractual hours: 13
 
Basis: Part time
  
Job description

Rugby Borough Council is dedicated to both Community and Colleague growth. With a focus on wellbeing and personal development, we offer a range of career opportunities where you can take pride in the positive changes you help create. Join an organisation committed to the success of one of the Country’s fastest-growing boroughs and the people who make it thrive.

About the role

Rugby Art Gallery & Museum and the Visitor Centre are a vibrant public space in the centre of Rugby. We are looking for enthusiastic people to join our team and play a key role in delivering an excellent visitor experience.

Visitor Experience Assistants are based front of house in the Art Gallery, Museum and Visitor Centre spaces, providing exceptional customer service and a warm welcome to all visitors. The successful candidate will be a brilliant communicator, proactive, flexible and reliable.

We are looking to appoint one Assistant with the following working pattern: 

Friday 7 hours 09:45 to 17:15

Saturday 6 hours 09:45 to 16:15

There is a requirement to work on weekends, evenings and Bank Holidays. 

Benefits

  • 35 days leave (including 8 Bank Holidays and 3 extra days normally applied at Christmas) – Pro rata
  • Generous Local Government Pension Scheme
  • Annual leave purchase scheme
  • Structured Induction Program
  • Learning and Development opportunities including Future Leaders programmes
  • Payment of a professional subscription for approved professionals
  • Family Friendly Policies
  • Independent Support for your health & wellbeing
  • Generous compassionate leave
  • Extra Benefits including Retail Discounts, Car Salary Sacrifice & Cycle to Work scheme and more

For an informal discussion about this role, please call our Visitor Services Team Leader on 01788 533213.

 

Our method of application is online by following the link.  If you are unable to apply on-line please contact 01788 533564, or e-mail:  recruitment@rugby.gov.uk for further assistance. 

Applicants are advised to apply early as if a large number of applications are received for this post we reserve the right to close the vacancy prior to the advertised date.

Information for Job Applicants
Corporate Values  
Job Profile 
Additional Benefits
Further information on careers in Local Government

 

Interview Date: 23 January 2025
 

Please note the online recruitment process will be unavailable due to scheduled maintenance on a Sunday between 10am and 11am.
 

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